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Delivery Information

United Kingdom (prices per order)

Economy:

Any product or combination of items normally sent by 2nd class post 4 - 5 days estimated delivery time.

FREE

Standard:

Optional flat rate 1st class upgrade and or Recorded / 'Signed For' delivery fee for any single product or combination of items sent together and includes upgrade to 1st class post - 2 - 3 days estimated delivery time.

£0.99 / £1.99

Next day:

Royal Mail Guaranteed Next Day Special Delivery (Weekday deliveries only / excludes Saturday). Items delivered prior to 1.00pm the following day. A signature is required from the recipient to receive the package.      

£7.99

International (prices per order)

See at checkout

Europe & Rest of World

See at checkout

International Priority (Worldwide)

See at checkout


Warranty & Returns

We want you to be totally satisfied with every purchase you make from Mobilepartz. It is our aim to offer you value and quality at outstandingly low prices. If, for any reason, you are not completely happy with your purchase, simply return the item to us for exchange or refund within 7 days. It is important that any retail packaging is not opened. If box seals have been broken this policy will not apply and you will not be able to return the item / s.

All sales are covered by a 28-day warranty unless advertised differently. If the item you have ordered is defective, contact us within the warranty period and we will replace the defective item for you with an item of equal functionality. In the event that a suitable replacement is not available, a refund (including shipping) will be issued in the form of the original payment method or a company check. Specific terms are:

Return Procedure

Please send contact us by email or phone to obtain a Return Merchandise Authorization (RMA). Merchandise should be carefully packed to prevent any losses or damages in transit.

Condition of Return

Package(s) return because of DOA (Dead on Arrival) must shipped back as the condition we had sent and item(s) must shipped back with delivery confirmation postmarked within 28 days after receipt as shown on delivery receipt date. No refund or exchange will be issued after this expiration date. For DOA item, an exchange will be issue for same item. Refund only will be given when exchange is not-applicable.

Disclaimer

We are not responsible for any merchandise that it does not receive or that is not returned in accordance with the following terms:

Exceptions

Some products are excluded from our 7-day money back guarantee eg when sold as faulty or on a non-returnable basis, items that are specially manufactured to a personal specification (tailor made) or items that are not suitable for resale such as headphones that are inserted into the ear.

Thank you for honouring these return policies, so that we can continue to bring great products to you

If you can't find answers to your questions here, please contact us.

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